IP Trunking service allows businesses with IP PBXs to extend the benefits of Voice over IP (VoIP) convergence from their LAN to the WAN and the Public Switched Telephone Network (PSTN). It virtually eliminates the need for expensive TDM gateways and trunks, helps to increase network efficiencies and cost-savings by converging voice and data traffic on your WAN, and retains all the features and services of your existing TDM connections. In addition to these benefits, the IP Trunking service is specifically designed to meet the needs of distributed enterprises, allowing you to connect multiple locations over the same VoIP trunk while maintaining local telephone numbers, calling plans and 911 services.

Service Details

  • Comprehensive Suite of Standard Features — including local and long-distance calling, 911, operator services, directory assistance and caller ID options.
  • Direct Inward Dialing (DID) Numbers — allow calls from the PSTN to reach a specific end-user without the assistance of an attendant. Both new numbers and local number portability are supported.
  • Disaster recovery — multiple options are available for trunk group and telephone number re-routing in case of an outage.
  • Mobility Features — provides a variety of call origination and termination capabilities to support mobility and disaster recovery. End-users can easily activate, deactivate and configure mobility features via a web-based portal.
  • WAN Integration — seamlessly integrates with Dedicated Internet Access service.

Benefits

Designed for Simplified Access, Multi-Location Support and Cost Savings

IP Trunking service enables the convergence of voice and data traffic on the same access connection and allows you to connect to multiple locations over the same VoIP trunk.

Business Continuity Support

Business continuity is supported by specialized features for disaster recovery and mobility. Since the mobility features are provided at the network level, calls may be routed to alternate locations or devices in the event that IP PBX service is interrupted.

Enhanced Performance and Network Reliability

IP Trunking service has diversity and redundancy built into the physical network and the VoIP service infrastructure to enhance reliability and performance. All VoIP traffic remains on the IP backbone until it reaches the PSTN, which helps improve overall service quality and eases problem resolution.