Telecom Advocates is an independent telecom broker representing regional, national and global Carriers across the USA and the world. Our extensive portfolio includes the full range of telecom products from T1, DS3, OC, GigE, and VoIP connections to services like Collocation and Telecom Expense Management and low voltage wiring. With our industry relationships and expertise we offer a one-stop source for unbiased advice, support, and the best prices on services from major providers of Local, Long Distance, Internet, MPLS, and more.
Products/Services
Private Network / Dark Fiber (DF)
- Annual enterprise infrastructure costs never change, no matter how much bandwidth is needed. The only additional costs are changes or upgrades to the customer-owned equipment.
Reliability
- Private Fiber Optic Networks are second to none. In these days of increased accountability, knowing that data never passes through any other service provider’s equipment or touches any other organizations traffic ensures high levels of reliability and privacy.
Security
- Dark Fiber Networks are state-of-the-art, dedicated physical infrastructures that offer the highest levels of security for data transmission because there is no opportunity for interception of data within the network.
Scalability
- Fiber Optic providers build and install all the fiber optic cable to connect the designated locations. These fiber builds are not sub-let from other telco’s or the LEC. The customer chooses the gear to light the network and maintains complete control of the protocol, platform and bandwidth.
Simplicity
- Organizations no longer need individual services supplied to each location. Instead, services can be brought in through on location and distributed throughout the network.
Cloud Computing
Wireless
Choose from multiple Collocation facilities that gives you more than just state-of-the art security and fail-safe provisions:
- Gain a direct connection to many of the world’s largest tier 1, next-generation fiber-optic networks.
- Connect directly to critical customers and partners where and when you need it
Service Details
- Security – Multi-layer security control procedures, biometric palm readers and 24 x 7 closed-circuit video and alarm monitoring
- Power – Uninterruptible AC and DC power solutions backed by emergency generators
- Cooling – HVAC redundant design with air distribution under raised flooring for maximum temperature control
- Fire Suppression – Smoke detection system above and below raised floor; double-interlock, pre-action, dry-pipe fire suppression
- Cabinets and Racks – Available at 19 or 23 inches
- Suites – Custom built to meet your unique requirements
Benefits Enabling Direct Connectivity Colocation service offers customers the freedom to connect to multiple tier 1 networks. Creating a Cost-effective Solution Colocation is an affordable alternative to building out your own space. Leave the security and environmental protection systems to collocation experts. Connecting You with Geographic Diversity We offer access in facilities across North America and internationally, making it easy to disperse your equipment geographically and protect it from natural or man-made disasters.
Site Survey
Site Survey
National Technology Installations Made Simple! Telecom-Advocates has developed a distinct competency executing metro and national technology rollouts. Whether your rollout is 10 locations or 10,000 locations, our industry experience will provide you a smooth and complete turnkey rollout. With a network of certified technicians that cover all of the US, Telecom-Advocates has the capability to reach any location nationwide. Telecom-Advocates can provide complete site surveys to verify physical requirements and identify any unique characteristics of the project. This information is captured and stored in Telecom-Advocates’ database where it can be retrieved via a web interface by any technician or project manager involved in the job. Complete Rollout Coordination Handled by a single point of contact on the Telecom-Advocates project management team, your entire technology rollout will be managed, controlled and coordinated from beginning to end and includes the following services:
- Certified technicians
- Comprehensive logistics support.
- Complete planning, scheduling and tracking of project resources.
- Ongoing data collection and oversight of the project process including quality assurance.
Equipment installations:
- Telephone: PBX / VoIP business systems
- Paging and Background Music Systems
- POS devices
- Security and CCTV Systems
- Physical Access Control / Proximity readers
- Wi-Fi solutions
- Digital Signage
- Computers / PC’s, printers
- Teleconference Equipment
- Custom Technology Installations
- Moves / Adds / Changes
Over the course of an installations life cycle there will always be needs for changes, moves, or break/fix type of work. Telecom-Advocates provides a complete solution which is able to handle everything from your cable installation to equipment maintenance. Our service can range from taking care of a single location to handling thousands of locations nationally.
Structured Premise Cabling / Low Voltage Wiring
Structured Premise Cabling / Low Voltage Wiring
Telecom Advocates is your single source for planning, design, installation, certification and maintenance of your communications network. Our expertise extends from designing a single site cabling system to multi-site national rollouts. Need to know what cabling system is best suited for your business? Want to find out if Fiber is the best choice for you? Are you connecting an entire campus, or planning to install a multi site system? Telecom Advocates can assist with every aspect of your project:
- Data Center build out
- Site Surveys
- Infrastructure Design
- Complete Voice, Data & Video Cable Installations
- High Speed Copper & Fiber Optic Cabling
- Cable Management, Racks & Patch Panel Systems
- Riser & Backbone Cabling
- Outdoor Campus Cable Installations
- MDF & IDF Build outs
- LAN & WAN Infrastructures
- Cable Plant Testing & Certification
- Conduit Systems & Cable Trays
Equipment
Equipment
Telecom Advocates is the premier destination for discount new, used, refurbished and new open box network equipment and telecommunication products. We negotiate with multiple manufacturers and distributors to secure the best quality merchandise at the lowest possible price. Chose from our large stock of new and used Cisco, Extreme Networks, Foundry Networks, F5 Networks, Avaya, Nortel Networks, Juniper, Plantronics, Polycom, and Lucent equipment. All of our quality products go through a grueling inspection, testing and refurbishing process and all come with our Limited Lifetime Warranty. Limited Lifetime Warranty Comes Standard On All 5 Star Certified Equipment Telecom Advocates Warrants to the original end-user purchaser that its 5 Star Certified Equipment will be materially free from defects:
- For as long as the equipment is active on the manufacturers price list.
- Or for a period of 5 years after the product is discontinued by the manufacturer.
Telecom Advocates will replace, repair or issue a credit on covered hardware failure during the warranty period. “A Warranty You Can Count On, From a Company You Can Trust” EXCLUSIVE FIVE-STAR CERTIFICATION STANDARDS TELECOM ADVOCATES’ FIVE STAR CERTIFICATION PROGRAM ensures satisfaction. Each product we ship is certified as fully operational and defect-free, with a limited lifetime warranty for our end-user customers. We’re able to offer this assurance program-exceeding many manufacturer warranties, which are often limited to 90 days-because of the thorough processes and quality standards Telecom Advocates employs company wide. From physical inspection and product testing to refurbishment, warehousing and packaging, Telecom Advocates gives you unsurpassed confidence when purchasing pre-owned equipment COMPREHENSIVE PHYSICAL INSPECTION
- Telecom Advocates’ engineers thoroughly inspect the physical condition and confirm all internal and external serial numbers match and all manufacturer markings/labels are intact.
FULL PRODUCT TESTING
- Our Technicians power up and perform internal diagnostics and testing at the highest levels possible.
EXPERT REFURBISHMENT
- If issues are detected during the physical inspection and testing stages, we completely restore and certify product prior to shipment.
STATE-OF-THE-ART WAREHOUSING
- The inventory we carry is carefully stored and handled at all times, with the highest standards in place from receiving to shipping.
QUALITY PACKAGING
- Telecom Advocates utilizes original manufacturer boxes or our unique Insta-Pak system to custom-fit and securely insulate equipment from in-transit shipping damage.
Internet Access
Internet / Data
Internet Access Telecom-Advocates provides Dedicated Internet Access service from multiple Tier 1 providers in a wide range of speeds and access methods that gives you access to essential Internet Access features like a redundant, scalable infrastructure and 24 hour monitoring and support. Comprehensive, Scalable end to end network solutions from multiple providers over copper, fiber or hybrid networks to meet your specific connectivity needs. By combining the privacy, security, diversity and dedicated bandwidth of private line service from multiple carriers with the simplicity and affordability of an Ethernet interface, you have a cost effective network solution that can help you take advantage of the power and flexibility of utilizing multiple carriers Service Details Multiple Carriers, Access Methods and Speeds – Private Line Access services are available in a wide range of bandwidth speeds and access methods from 1.5Mbps to 10G with both full-port and fractional throughput.
- Diversity – Provisioned as physically diverse path protected.
- Connection Options – SONET, Ethernet, ATM, TDM, Point-to-Point.
- Monitoring and management – 24 X 7 proactive monitoring and management.
- Service Level Agreement (SLA) – Service level characteristic backed by industry leading guarantees.
- Customized Solutions – Our dedicated team of engineers and the respective Carrier Network Planning engineers combine to provide industry leading network design, implementation and support.
Benefits
- Scalability and Network Reach – Purchase the amount of capacity for your requirements from multiple carriers globally.
- Simplicity and Cost Effectiveness – Simplify your network by treating all connected LAN’s, MAN’s, WAN’s across multiple carriers as a single network.
- High Performance and Availability – SONET/Ethernet private line services provides dedicated bandwidth over fully redundant fiber based network. This enables reliable transport of very large application, while supporting multiple high-bandwidth applications across the network, including teleconferencing, business continuity and disaster recovery, and media rich content distribution.
Our Solutions
Voice Over IP (VoIP)
- Comprehensive Suite of Standard Features — including local and long-distance calling, 911, operator services, directory assistance and caller ID options.
- Direct Inward Dialing (DID) Numbers — allow calls from the PSTN to reach a specific end-user without the assistance of an attendant. Both new numbers and local number portability are supported.
- Disaster recovery — multiple options are available for trunk group and telephone number re-routing in case of an outage.
- Mobility Features — provides a variety of call origination and termination capabilities to support mobility and disaster recovery. End-users can easily activate, deactivate and configure mobility features via a web-based portal.
- WAN Integration — seamlessly integrates with Dedicated Internet Access service.
Benefits Designed for Simplified Access, Multi-Location Support and Cost Savings IP Trunking service enables the convergence of voice and data traffic on the same access connection and allows you to connect to multiple locations over the same VoIP trunk. Business Continuity Support Business continuity is supported by specialized features for disaster recovery and mobility. Since the mobility features are provided at the network level, calls may be routed to alternate locations or devices in the event that IP PBX service is interrupted. Enhanced Performance and Network Reliability IP Trunking service has diversity and redundancy built into the physical network and the VoIP service infrastructure to enhance reliability and performance. All VoIP traffic remains on the IP backbone until it reaches the PSTN, which helps improve overall service quality and eases problem resolution.
Private Line
Private Line
Do you need a metro or Intercity transport solution that meets your specific connectivity needs, timelines, and demands for growth? Chose from multiple Tier 1 carriers Private Line dedicated and/or switched services that will seamlessly connect your enterprises nationally. By combining multiple carriers, privacy utilizing MPLS, security, carrier/physical diversity, and dedicated bandwidth of private line service with the simplicity and affordability of an Ethernet interface, you have a cost-effective network solution that lets you take advantage of the power and flexibility you’ve come to expect. Service Details
- Bandwidth options – 3 Mbps to 1 Gbps
- Diversity – Provisioned as physically diverse, fully protected network services
- Connectivity options – Dedicated point-to-point connectivity
- Monitoring and management – 24 x 7 proactive monitoring and management
Benefits Scalability for Business Growth Purchase the amount of capacity for your requirements now, and use our extensive footprint to extend your local network as your network grows. Ethernet Private Line service enables you to meet intercity and IP requirements using multiple providers across several different lit transport options. Simplicity and Cost-effectiveness Simplify your network by treating all connected LANs, MANs and WANs as a single network. Further simplify and reduce capital costs by replacing legacy WAN interfaces and circuits with highly efficient Ethernet ports and services. High Performance and Availability Connect to our fully redundant metro and intercity SONET-based network for reliable transport of very large application data sets, such as large CAD files, digital images or video streams, while supporting multiple high-bandwidth applications across the network, such as teleconferencing, network storage backup and retrieval, and media-rich content.
PRI / T1
Voice
ISDN-PRI ISDN-PRI (Primary Rate Interface) service is designed to provide local access service for private branch exchanges (PBXs) and may be customized to meet specific subscriber requirements. The service supplies flexible bandwidth for a variety of simultaneous voice, data and video communications capabilities on a single T-1 facility. Service Details SDN Primary Rate Interfaces
- Special type of trunking arrangement
- 23 voice paths and 1 common signaling (call control) for inbound and outbound paths
- Applications: PBX Trunks, Video Conferencing, Switched Data
Digital Trunks (Channel Associated Signaling Trunks)
- Less common type of trunking arrangement
- 24 voice paths, each with a signaling (call control) channel
- Paths are inbound and outbound
- Applications: PBX Trunks
Access options
- Delivered via DS-1 access to a customer’s PBX or switch
- Underlying transport may be DS-1, DS-3 or fiber
Dynamic T1 / Integrated Access
Dynamic T1 / Integrated Access
Dynamic T1/Integrated Service is the perfect solution for single or multi-location businesses that require data, voice, and Internet access across one or multiple sites. Eliminate expensive separate T1’s for phone service and Internet access. Dynamic T1/Integrated Service offers unified communications, integrated local, long distance, data networking, and Internet services on a secure, private network with Class of Service capabilities. You get bandwidth-plus-calling-plan pricing that allows you to select a port speed and calling plan sized to fit your business. Dynamic T1/Integrated Service Benefits at a Glance Secure
- Secure communications for multi-site networks, delivered over the Carrier private secure IP backbone
- Your data is segregated from other customers, and the public internet
Intelligent
- Routing intelligence resides in the carrier’s network, not in on-site customer equipment
- Four Classes of Service ensure priority for applications
Managed
- Customized management levels to meet your specific business requirements, including options for full management and customer premise equipment (CPE)
- Carrier configures, deploys, and manages CPE at each of your network sites
Flexible
- Flexible bandwidth options of 1.5 and 3Mbps
- Broad range of Ethernet options, from 10 to 100 Mbps Ethernet
- Any-to-any, fully-meshed topology
- Rapid deployment of critical business applications
Cost Effective
- One network platform for all application traffic
- Better utilization of existing bandwidth
- Run VoIP and data applications over the same circuits
- Bandwidth-plus-calling-plan pricing
SIP
SIP
SIP Trunking can leverage your investment in a PBX, Key System or IP PBX and use cost efficient IP technology to lower your monthly telco costs. All the features & functionality of your existing PBX, Key system or IP PBX will remain exactly the same. Benefits
- Affordable – Reduces costs by leveraging your current IP connection for voice & data
- Accessible – Nationwide coverage available
- Efficient – Only purchase the number of lines your business currently needs
- Flexible – Pricing plans based on your business needs (measured, flat rate local & unlimited)
- Scalable – Quickly & easily grows with your business needs; upgrades can also include electronic faxing and Auto Attendant
- Simple – One provider, one bill
- Versatile – Provides a smooth transition to VoIP while maintaining your existing investment in a PBX or Key system
- On-Net – Free calling between all users on the serviceffordable – Reduces costs by leveraging your current IP connection for voice & data
- Service is affordable
Features Local dial tone, E911, directory listing, caller id with name – all easily integrate with your existing phone system.Local and LD Calling:
- Local and LD Calling: Choose a plan to fit your requirements. Make and receive calls just as you do today.
- E911: Emergency calls are immediately sent along with your registered physical address to an Electronically bonded Public Safety Answering Point.
- Directory Listing: Have your business listed in the local business white pages and retain the option to advertise in the yellow pages.
- Caller ID with Name: Provides the caller’s number and the name associated with the calling telephone number.
How Does SIP Trunking Work? …with an IAD If you have a traditional analog or digital PBX, an Integrated Access Device (IAD) is needed to enable your PBX phone system to connect to the IP based service. There is no need to replace any of your phones or change your phone numbers. Your phones stay connected to your existing phone system, as they are today. During installation, the old outside phone lines are disconnected from your phone system and the system is connected to the new IAD. Your phone system will continue to support station to station calling, voicemail, auto attendant, and hunt groups/rollovers. …with an IP PBX If you have an IP PBX, your IP device provides a direct connection to your Voice Phone switch and communicates to all end points over IP. There is no need to replace any of your phones or change your phone numbers. Your phones stay connected to your existing phone system, as they are today, and will continue to support station to station calling, voicemail, auto attendant, and hunt groups/rollovers.
Ethernet
Ethernet
Our broad Ethernet Services portfolio is designed to scale from small branch offices to global network reach. Whether you require public, private, switched Ethernet, metro Ethernet, long-haul Ethernet, point-to-point, or multi-point-to-multi-point Ethernet access, we have a scalable solution. Connecting Customers Gain access to Ethernet connectivity nationally to multiple Tier 1 providers with metro, national and international reach. Ethernet Service Benefits
- Access a wide range of speeds with extensive bandwidth configurations.
- FastE, GigE, and 10GigE interfaces
- 1 Mbps to 10 Gbps in 1 Mbps, 10 Mbps, 100 Mbps, and 1 Gbps increments
- Choose from more granular bandwidth options.
- VPN services supporting 100 Mbps, and 1 GigE connections with fractional speeds and multiple COS options
- Up to six Class-of-Service (CoS) queues
- Ethernet Private Line services supporting 100 Mbps, and 1 GigE connections speeds
- Benefit from our straightforward approach to delivering Ethernet over a wide range of transport technologies.
- Ethernet over MPLS
- Ethernet over SONET
- Ethernet over DWDMccess a wide range of speeds with extensive bandwidth configurations.
MPLS
MPLS
With the emergence of converged IP services, businesses today are demanding greater performance from their networks than ever before. That’s the appeal of MPLS IP-VPN Service. It’s a network-based, MPLS-enabled Wide Area Network (WAN) solution that offers multi-site businesses more bandwidth for the dollar, lower network operating costs, and more access options than traditional WAN services. Secure
- Secure communications for multi-site networks, delivered over the private, MPLS-enabled IP backbone.
- Data is segregated from other customers, and the public internet.
Intelligent
- Routing intelligence resides in the network, not in on-site customer equipment.
- Applications prioritized for Class of Service.
Managed
- Customized management levels to meet your specific business requirements, including options for full management and customer premise equipment (CPE).
- The Carrier configures, deploys, and manages CPE at each of your network sites.
Flexible
- Scalable bandwidth options from DS1 to OC48.
- Broad range of Ethernet incremental bandwidth options, from 10 to 1,000 Mbps.
Cost Effective
- One network platform for all application traffic.
- Better utilization of existing bandwidth.
- Run VoIP and data applications over the same circuits.
- Single flat rate* for Class of Service, with no bandwidth or traffic mix restrictions.
* Class of Service flat rate varies by port speed.
